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FAQ

About NotificationAPI​

What is NotificationAPI?​

NotificationAPI is a ready-to-use notification service for B2B SaaS products that provides built-in delivery for emails, SMS, calls, and more. It's designed to help developers implement a complete notification system in minutes without requiring multiple third-party integrations.

What channels does it support?​

NotificationAPI supports multiple notification channels including:

  • Email (with built-in delivery)
  • In-App notifications
  • SMS and automated calls
  • Browser push notifications
  • Mobile push notifications (iOS & Android)

Do I need SendGrid, Twilio, or other third-party services?​

No, NotificationAPI eliminates the need for multiple third-party services. You don't need:

  • SendGrid or other email service providers
  • Twilio for SMS and calls
  • Knock or Courier for notification infrastructure
  • Multiple SDK integrations

We provide all these services in one unified API, saving you time, money, and complexity in your development process.

How is NotificationAPI different from other tools?​

  1. We support all notification channels in one
  2. No third-parties required
  3. We are built for developers
  4. Allow you to create, send and monitor notifications

How much does NotificationAPI cost?​

NotificationAPI is free to use and has a generous free plan. See our pricing page for more details.

Does NotificationAPI work with Whatsapp?​

No, we don't currently integrate with or support Whatsapp.

Does NotificationAPI work with Slack?​

Slack integration is on our short-term roadmap. Feel free to contact us if you'd like to learn more.

Technical Questions​

Is it hard to set up?​

No, you can get started with just a few lines of code. Our SDKs and documentation make it easy to implement notifications across all channels.

Do you provide technical support?​

Yes, we provide technical support through:

  • Detailed documentation
  • Email support
  • Community forums
  • Please see our pricing page for additional feature and support information

Is NotificationAPI regularly updated?​

Yes, we regularly release updates and new features. You can follow our latest improvements on our product updates page or sign up for our newsletter at the bottom of our home page.